# Billing & Accounts

The **Billing & Accounts** section helps you manage your subscription, payments, and user access in Drip CRM. This ensures your business runs smoothly without interruptions.


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## 💳 Subscription Management

* Go to **Settings → Billing**.
* View your current plan details (features, limits, and renewal date).
* Upgrade or downgrade your plan anytime.
* Cancel or pause if needed (access continues until the end of your billing cycle).


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## 🧾 Invoices & Payments

* All invoices are available under **Billing → Invoices**.
* Download invoices as PDFs for accounting or tax purposes.
* Update payment methods (credit card, debit card, PayFast, or Stripe).
* Set up auto-billing to avoid service disruptions.


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## 👥 User Management

* Add or remove users under **Settings → Team Management**.
* Assign roles and permissions:
  * **Admin** – full access.
  * **Manager** – CRM, pipelines, reports, and campaigns.
  * **User** – limited to assigned contacts and conversations.
* Deactivate users instead of deleting if you want to preserve their history.


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## 📌 Example Use Case

A digital agency adds a new sales rep:


1. Go to **Team Management → Add User**.
2. Assign them the **User** role (restricted to contacts assigned to them).
3. Update the agency’s billing plan to allow for additional users.


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## ✅ Next Step

Your account and billing are now set up. Next, head to **Integrations** to connect Drip CRM with payment providers, social platforms, and third-party apps.