# Email Identities

**Email Identities** are the email addresses and domains you send messages from in Dripcel. Each identity must be verified before it can be used to send email.


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## Adding New Identities

To add a new identity:


1. Go to: [**app.dripcel.com/email/identities**](https://app.dripcel.com/email/identities).
2. Choose whether you want to add an **email address** or a **domain** identity.


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## Email Identity

An **email identity** verifies a single email address (e.g., `you@yourdomain.com`).

**Steps:**


1. Enter the email address in the input field.
2. Click **Create email identity**.
3. You will receive a verification email from AWS. Open it and click the verification link.
4. Return to Dripcel and click **Check verification status** under *Actions*.
   * Once verified, the **Status** will update to `VERIFIED`.


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## Domain Identity

A **domain identity** verifies your entire domain (e.g., `yourdomain.com`). This allows sending from any email address on that domain.

**Steps:**


1. Enter your domain into the input field.
2. Click **Create domain identity**.
3. A popup will display the **DNS records** you need to add to your domain.
4. Add the provided DNS record (usually a TXT or CNAME) via your DNS/hosting provider.
5. Return to Dripcel and click **Check verification status**.
   * Once verified, the **Status** will update to `VERIFIED`.


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## DNS Provider Guides

Here are links to instructions for some common providers. If yours isn’t listed, check your provider’s documentation on adding DNS records.

| DNS/Hosting Provider | Documentation |
|----------------------|---------------|
| GoDaddy              | Add a CNAME record |
| DreamHost            | How do I add custom DNS records? |
| Cloudflare           | Managing DNS records in Cloudflare |
| HostGator            | Manage DNS Records with HostGator/eNom |
| Namecheap            | Add TXT/SPF/DKIM/DMARC records |
| Names.co.uk          | Changing your domain’s DNS settings |
| Wix                  | Add or update CNAME records in Wix |


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## Verification Status

* Each identity must show **VERIFIED** before it can be used to send emails.
* If verification fails, double-check your DNS records or re-trigger the verification process.